Terms and Conditions

1. Introduction

Welcome to Emmanuel Skinscience (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and any related content provided through our website and in-clinic experience.

By accessing our website, booking an appointment, or receiving services at Emmanuel Skinscience, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you must discontinue use of our website and services immediately. These Terms are designed to ensure a safe, transparent, and professional experience for all clients.

2. Eligibility

By using our website or booking services with Emmanuel Skinscience, you confirm that:

• You are at least 18 years of age, or have legal guardian consent if under 18
• You are legally capable of entering into binding agreements
• All information you provide is accurate, current, and complete

We reserve the right to refuse service to anyone who does not meet eligibility requirements or violates these Terms.

3. Medical Disclaimer

Emmanuel Skinscience provides non-surgical cosmetic and medical aesthetic treatments including, but not limited to, injectables, skin rejuvenation, laser treatments, and advanced skincare services.

All services are provided for cosmetic and wellness purposes only. Results vary from person to person and are not guaranteed. Individual outcomes depend on factors such as skin type, age, medical history, lifestyle, and adherence to post-treatment care.

Nothing on our website or in our communications should be considered medical advice. All treatments are performed after consultation and evaluation by qualified professionals.

You acknowledge that aesthetic procedures involve inherent risks, which will be explained prior to treatment.

4. Appointments and Booking Policy

All appointments must be scheduled in advance through our website, phone, or in person.

To secure your appointment, we may require a credit card on file or a deposit depending on the service booked.

Clients are responsible for arriving on time. Late arrivals may result in:

• Shortened treatment time
• Rescheduling of the appointment
• Loss of deposit or applicable fees

We reserve the right to adjust or decline services based on provider availability, safety considerations, or clinical judgment.

5. Cancellation and No-Show Policy

We require at least 24 hours’ notice for cancellations or rescheduling.

Failure to provide adequate notice may result in:

• A cancellation fee
• Loss of deposit
• Being charged part or full cost of the service

No-shows may also result in restrictions on future bookings.

This policy ensures fairness and respects provider time.

6. Payments and Pricing

All services must be paid in full at the time of treatment unless otherwise stated.

We accept major credit cards, debit cards, and other approved payment methods.

Prices are subject to change without notice; however, confirmed bookings will be honored at the agreed price.

Additional charges may apply for add-ons, upgrades, or customized treatment plans.

7. Refund Policy

Due to the nature of aesthetic services, all sales are final.

• No refunds on completed services or treatments
• Deposits may be non-refundable depending on timing and service
• Products may be returned only if unopened and unused, subject to store policy

If you are dissatisfied, please contact us so we can evaluate and address your concerns.

8. Treatment Outcomes

We strive for excellent results; however, outcomes are not guaranteed.

Results vary based on:

• Individual skin response
• Age and genetics
• Health conditions
• Lifestyle habits
• Compliance with aftercare

By receiving treatment, you acknowledge that results are subjective and vary per individual.

9. Health Disclosure Requirement

Clients must disclose all relevant medical history prior to treatment, including:

• Allergies
• Medications
• Pregnancy or breastfeeding
• Skin conditions
• Chronic illnesses
• Previous cosmetic procedures

Failure to disclose may increase risk and result in refusal of service.

We reserve the right to postpone or deny treatment if deemed unsafe.

10. Website Use and Content

All content on Emmanuel Skinscience’s website, including text, graphics, images, branding, and design, is our intellectual property unless otherwise stated.

You may not:

• Copy or reproduce content without permission
• Modify or distribute for commercial use
• Use branding in a misleading way

We may update website content at any time without notice.

11. Promotions, Gift Cards, and Packages

• Promotions may have expiration dates or restrictions
• Gift cards are non-refundable and not redeemable for cash
• Packages must be used within their validity period
• Expired or unused services are non-transferable unless approved

12. Limitation of Liability

To the fullest extent permitted by law, Emmanuel Skinscience is not liable for:

• Indirect or consequential damages
• Dissatisfaction with results
• Allergic reactions or complications discussed prior to treatment
• Issues resulting from failure to follow aftercare

You assume full responsibility for your treatment decisions.

13. Intellectual Property Rights

All logos, branding, marketing materials, and content associated with Emmanuel Skinscience are protected by copyright and trademark laws.

Unauthorized use is strictly prohibited.

14. Third-Party Services

We may use third-party providers for:

• Payment processing
• Scheduling systems
• Email and SMS communications

We are not responsible for errors or issues caused by third-party platforms.

15. Privacy and Data Use

Your privacy is important to us. Information collected is used to:

• Schedule appointments
• Provide treatments
• Improve customer experience
• Send updates or promotions (if opted in)

We do not sell or rent your personal data and handle it securely in accordance with applicable laws.

16. Changes to Terms

We reserve the right to update these Terms at any time without prior notice.

Continued use of our services constitutes acceptance of any updates.

17. Governing Law

These Terms are governed by the laws of the State in which Emmanuel Skinscience operates.

Any disputes shall be resolved in the appropriate local courts.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Emmanuel Skinscience
4859 Haggerty Rd
West Bloomfield Township, MI 48323